JOB TITLE: Surveillance Officer

MAJOR FOCUS:

Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.

ESSENTIAL FUNCTIONS:
* Coordinates with the Supervisor to record the questionable activity for review and possible use as evidence in court.
* Conducts the same type of observations of the gaming areas as directed by the Supervisor on duty.
* Prepares daily logs of all pertinent activity.
* Observes the facility through the pan, zoom and tilt cameras and records all pertinent activity on the Surveillance system. Logs and marks video clips and files them in one of several repositories on Surveillance system.
* Observes the facility entrances, the cashiers' cage, coin vault and count rooms.
* Monitors fire alarm panel and responds to fire alarms and system troubles, notifying proper persons in accordance with established procedures.

ADDITIONAL FUNCTIONS:
* Performs other duties as assigned.

REQUIREMENTS/EDUCATION:
* High School diploma or equivalent required.
* Computer literate in Microsoft Office products.
* Ability to be licensed by the Delaware State Video Lottery.
* Adherence to the Close Personal Relationship Policy- Surveillance. Employees are prohibited from having close personal relationships with all other employees.
* Ability to communicate clearly and effectively both orally and in writing; ability to logically and independently plan, organize, and complete work; initiative; well-developed inter-personal skills; ability to set and achieve high standards of performance. Ability to make progress on multiple assignments under time constraints; ability to travel to various locations of the business.
* Ability to express ideas or make recommendations concerning job related issues; learn specific job duties and complete detailed work assignments; maintain knowledge of basic concepts and techniques.
* Ability to perceive quality of work, read material and review documents; receive instructions and hear inquiries from guests, clients or staff.
* Ability to perceive emergency or distress signals, inspect or secure proper use of equipment.
* Ability to perform job tasks and remain vigilant in the event of on emergency.
* Must have excellent hand/eye coordination to operate camera switcher controls.
* Must have ability to operate multiple monitors on a digital surveillance system.

ORGANIZATIONAL RELATIONSHIPS:
Accountable to: Manager Corporate Security
Accountable for: N/A

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Dover Downs, Inc. is an equal opportunity employer.